Privacy Policy

Effective Date: May 1, 2025

Petra by Night (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.petrabynight.jo (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you:

Fill out a contact or booking form
Subscribe to our newsletter
Participate in surveys, promotions, or social media campaigns

This may include:

Full name
Email address
Phone number
Country of residence
Any message or inquiry you choose to send
Information Collected Automatically

When you visit our Website, certain data may be collected automatically, including:

IP address
Browser type and version
Device information (e.g., mobile, tablet, desktop)
Pages visited and time spent on each page
Date and time of your visit
Referring website or link

We use cookies and similar technologies to gather this information for analytics and performance purposes.

2. How We Use Your Information

We may use your personal information to:

Respond to your inquiries and provide customer support
Process bookings and reservations
Improve our Website’s performance and user experience
Send newsletters, updates, or promotional content (only with your consent)
Analyze visitor behavior to enhance our services and marketing efforts

3. Sharing Your Information

We do not sell, rent, or trade your personal data.
However, we may share it with trusted third parties who help us operate our Website or provide services, such as:

Web hosting and IT providers
Analytics and marketing platforms (e.g., Google Analytics)
Email and booking system providers

These parties are contractually obligated to handle your data securely and use it only for the agreed purpose.

We may also disclose your information if required by law, regulation, or a valid legal process.

4. Cookies and Tracking Technologies

Our Website uses cookies to improve your browsing experience and measure performance.
Cookies help us:

Remember your preferences
Analyze site traffic and visitor behavior
Improve content and user experience

You can accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

For more details, see our Cookies Policy.

5. Your Rights and Choices

Depending on your location, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Withdraw consent to receive marketing communications

To exercise any of these rights, please contact us at:
info@petrabynight.jo

6. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we take all reasonable steps to safeguard your data, no system is completely secure, and we cannot guarantee absolute protection.

7. Third-Party Links

Our Website may include links to external websites or services.
Please note that we are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our Website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
Any updates will be posted on this page with a revised effective date.